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Home » Online Surveys » Surveys for Injured Workers » Injured Workers First Survey NSW

Injured Workers First Survey NSW

 

Workers Compensation in NSW can be very complex and confusing. The information we provide in our documents is to help you understand what is going on and where you can get support and advice if need be.

 

Below are a series of questions most injured workers will need to ask and know about in relation to workers compensations policies generally, and about issues relevant to treatment and rehabilitation/ return to work.

 

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1. An employer can choose which workers compensation insurer they take out a policy with and can choose a policy based on cost and their need?
Select one answer from the below choices:
True     False    
2. Employers need not insure Contractors / only employees must be insured with a workers compensation policy ?
Select one answer from the below choices:
True     False     It depends on the number of hours the contractors work and the nature of the work     
3. Injury Prevention is primarily the job of my employer?
Select one answer from the below choices:
True     False     It's everyone's    
4. If I am injured at work I must notify my supervisor or employer?
Select one answer from the below choices:
Within 24 hours     Immediately     If my symptoms do not get better     Only if someone else didn’t witness the accident     As soon as practicable    
5. My employer must notify their insurer of a reported workplace injury ?
Select one answer from the below choices:
As soon as practical     Only if they consider it to be work related     Within 3 working days    
6. I should receive a claim number within a week. This means my claim is accepted, my wages will be paid and I can have whatever treatment I or my doctor thinks will help me?
Select one answer from the below choices:
True     False     True, but only if my employer has a valid policy    
7. My employer can direct me to a doctor of their choosing after my injury and I must attend treatment with him or her as instructed.?
Select one answer from the below choices:
True     False    
8. I can nominate a doctor to be my nominated treatment doctor, however, I can change to a different doctor when I like?
Select one answer from the below choices:
False     Only when the insurer directs me to because they are not happy with the way my case is being managed.     There is a valid reason such as he/she has retired (the NTD) or I have moved    
9. My rehabilitation provider has suggested I see a physiotherapist or psychologist who works for their company. My doctor has suggested someone else, and my friends have recommended someone else again. Who is right?
Select one answer from the below choices:
All of the above can be right, it is up to me to weigh it up and choose     My doctor is correct     The rehabilitation provider, because they work in the industry and have their own in-house staff      My friend     No one is right    
10. The insurer has referred me to a rehabilitation provider to help me get back to work. I don’t find them helpful, and I have been told that only the insurer can refer me to a rehabilitation provider. ?
Select one answer from the below choices:
This is true and I have stay with who I am told to stay with     I or my doctor can instigate a rehabilitation referral as the need arises     Only an insurer or employer can approve rehabilitation services, however I have the right to choose or change my provider    
11. Work cover certificates are general guides for employers - is it up to them to find work as best they can for me that fits into their business?
Select one answer from the below choices:
Employers must adhere as closely as possible to the certificate which should be written in laymen’s language by the doctor     Completely true. It is only a rough guide     False, they must only offer duties after the doctor has visited the worksite and approved what is being offered    
12. When I travel to doctors and specialist appointments sometimes I have to travel a long way and this can be expensive. Can I refuse to go?
Select one answer from the below choices:
Yes. It is not reasonable to go to appointments if I am short of money and in pain     I must go as requested and claim back the money for travel from the insurer     I can see if I can afford it, and cancel if I can’t    
13. Medications are expensive? I can’t afford the costs. I should:?
Select one answer from the below choices:
1) Ask the chemist for a generic brand instead.     2) Take them less frequently than prescribed until I get paid more and cope in other ways.     3) Keep taking medications as prescribed but immediately claim medication costs back from the insurer.     4) Keep taking medications as prescribed and ask the pharmacist if an account can be set up where the pharmacist bills the insurer.      5) 1 and 3     6) 1, 3 and 4    
14. If my Work cover certificate is not renewed by the time of expiry date I may not get paid ?
Select one answer from the below choices:
True     False - the insurer is obliged to continue to pay on a previous certificate for a period of 10 days unless they have a good reason not to    

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Injured Workers First Survey NSW

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